How to order

1. Choose the country where your flowers or gifts are to be delivered.
2. Choose flowers or gifts from the catalogue and click "Order".
3. Choose delivery date.
4. Enter your message for card. Free card is included.
5. Enter recipient's data - full name, complete address and phone number of the recipient or contact person.
6. Enter your personal information - your name, e-mail and phone number.
7. Enter your wishes and additional information to the order in the field "Remarks".
8. Enter discount code in the field "Discount coupon" if available.
9. You will receive an order confirmation with order number on your screen by clicking "Go to payment". A letter with all details of your order will be sent to your e-mail.
10. By clicking further "Go to payment" you will be redirected to the payment page.

PAYMENT

Payments are processed through a trusted payment provider IntellectMoney. Security of payments is confirmed by Certificate of Safety Standard PCI DSS, which meets requirements of International Payment Systems Visa, MasterCard, JCB, American Express, Discovery.

By clicking "Go to payment" you are redirected to the payment page. Press the icon with sign of credit card and proceed payment.

We accept Bank cards of International Payment Systems VISA, MasterCard, American Express, Diners Club, JCB.

Online payment:

• VISA
• VISA Electron
• MasterCard
• Master Card Electronic
• Cirrus Maestro

Payment with Letter of authorization:

• American Express
• Diners Club International
• JCB International

We accept bank payments from juridical entities.

ORDER CONFIRMATION

For every order placed, you will receive by email an order confirmation within a few minutes including your order number and detailed information of the purchased product. If you have mentioned your correct email address on the order form, item selected, purchase price, delivery date and the addresses of the sender and recipient will be part of our confirmation.

Please do not hesitate to contact our customer service if you did not receive an order confirmation.

PERSONAL ACCOUNT PAGE

Your personal account page will be created automatically when you place an order for the first time in our web shop. Your account information will be sent to your email. Once logged in, you'll be able to keep a track of your online purchases and view your order history. You can also make a payment, cancel the order or make a new order. Please log in while ordering for the next time.

PAYMENT CONFIRMATION

As soon as the transaction is approved by your bank you will receive notification with payment details to your email.